All orders are sent by standard second class mail. To request Special Delivery and order tracking, please contact us before placing your order for terms & prices.
Standard postage rates:
UK: £4.00 per order or collect your order from the Cathedral 7 days per week for free (We will contact you when your order is available to collect).
Europe EU and Non-EU (inc. offshore destinations): £.12.50 per order
If you are ordering goods for delivery outside the UK you may be subject to local import duties and taxes, which are payable by the customer and not by Southwark Cathedral Enterprises. These are set by the destination country and may vary by weight and/or order value.
From 1st January 2021 this will include orders destined for EU countries. If you have any queries relating to custom charges and what these may be, we suggest contacting the customs authority of the destination country for help.
In the event of charges remaining unpaid, and/or an order remaining unclaimed, a refund will be given when the order arrives back at Southwark Cathedral Enterprises. The time this takes will be dependent on the local customs authority, and a refund of the original shipping charge unfortunately cannot be given.
Rest of World (exc. UK and Europe): £15.00 per order
We regret we are currently unable to deliver to the following countries: Belarus, Burma/Myanmar, Democratic Republic of Congo, Eritrea, Federal Republic of Yugoslavia & Serbia, Iran, Iraq, Ivory Coast (Cote D’Ivoire), Lebanon, Syria, Liberia, North Korea, Republic of Guinea, Somalia, Sudan, Zimbabwe, Cuba, Balkans, Libya.
If you order more than one item, you may receive them in separate parcels.
UK: Please allow seven working days from the time you place your order.
Europe: Please allow up to 10 working days from the time you place your order.
Rest of the World: Please allow up to 21 working days from the time you place your order.
Please bear in mind that items are sometimes delayed in customs, which is beyond our control.
Overseas orders are sent by air. The appropriate charge is automatically added to your order at Checkout when you confirm the delivery address.
There may be local duty and/or taxes payable on goods delivered outside the UK.
Southwark Cathedral Enterprises is not responsible for paying these charges.
If you would like further information regarding the products or delivery options, please telephone the Cathedral Shop on 020 7367 6710 or email us at CathedralShop@southwark.anglican.org